Privacy Policy

Last Updated: June 2025

1. Introduction

SSDZD, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

2. Information We Collect

2.1 Information You Provide Directly

• Contact information (name, email, phone number, address)

• Account credentials and profile information

• Business information and project details

• Payment and billing information

• Communications with us (emails, chat messages, support tickets)

• Content you create or upload through our Services

2.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, features used, time spent)

• Log files and technical data

• Cookies and similar tracking technologies

2.3 Information from Third Parties

• Social media platform data (when you connect your accounts)

• Business partner integrations

• Public databases and marketing partners

• Analytics providers

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Services

• Process transactions and send related information

• Communicate with you about our Services

• Provide customer support and respond to inquiries

• Send marketing communications (with your consent)

• Analyze usage patterns and optimize our Services

• Comply with legal obligations

• Protect against fraud and security threats

4. Social Media Platform Integration

4.1 Instagram Integration

When you connect your Instagram account:

• We access your Instagram business account data through Instagram Basic Display API and Instagram Graph API

• We may collect profile information, media content, and engagement metrics

• We use this data to provide social media analytics and content optimization services

• Your Instagram data is processed in accordance with Meta's Platform Terms and Data Policy

4.2 Other Social Platforms

Similar data collection and usage applies to other connected social media platforms, subject to their respective terms and our legitimate business purposes.

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who assist us in providing our Services, including:

• Cloud hosting providers

• Payment processors

• Analytics services

• Customer support tools

5.2 Business Partners

With your consent, we may share information with business partners for joint services or marketing.

5.3 Legal Requirements

When required by law, legal process, or government request, or to:

• Protect our rights and property

• Investigate potential violations

• Protect user safety

• Comply with legal obligations

5.4 Business Transfers

In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest

• Access controls and authentication requirements

• Regular security assessments and updates

• Employee training on data protection

7. Data Retention

We retain your information for as long as necessary to:

• Provide our Services

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Specific retention periods vary based on the type of information and applicable legal requirements.

8. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

8.1 Access and Portability

• Request access to your personal information

• Receive a copy of your data in a portable format

8.2 Correction and Updates

• Correct inaccurate or incomplete information

• Update your account information

8.3 Deletion

• Request deletion of your personal information

• Close your account

8.4 Marketing Communications

• Opt-out of marketing emails

• Manage communication preferences

8.5 Cookies and Tracking

• Control cookie settings through your browser

• Opt-out of certain analytics tracking

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of sale of personal information

• Right to non-discrimination for exercising privacy rights

12. European Union Rights

EU residents have rights under the General Data Protection Regulation (GDPR), including:

• Right of access, rectification, and erasure

• Right to restrict or object to processing

• Right to data portability

• Right to withdraw consent

13. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences

• Analyze website traffic

• Provide personalized content

• Improve our Services

You can control cookies through your browser settings, though this may affect functionality.

14. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or prominent notice on our website. Your continued use of our Services constitutes acceptance of the updated policy.

15. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

• Email: dave@ssdzd.tech

Data Processing Addendum (For Business Clients)

1. Scope and Application

This Data Processing Addendum ("DPA") applies when AI Synergy Consulting processes personal data on behalf of our business clients in connection with our consulting services.

2. Definitions

• "Personal Data," "Data Subject," "Processing," and "Controller" have the meanings set forth in applicable data protection laws

• "Client" means the entity that has engaged AI Synergy Consulting for services

• "AI Synergy Consulting" acts as a Processor under this DPA

3. Processing Instructions

• We will process personal data only on documented instructions from the Client

• We will not process personal data for any purpose other than providing our Services

• We will assist Client in responding to data subject requests

4. Security Measures

We maintain appropriate technical and organizational measures to ensure the security of personal data, including:

• Pseudonymization and encryption

• Ongoing confidentiality, integrity, availability, and resilience

• Regular testing and evaluation of effectiveness

• Incident response procedures

5. Subprocessors

• We may engage subprocessors with Client's general written authorization

• We will provide notice of any intended changes to subprocessors

• All subprocessors will be bound by equivalent data protection obligations

6. Data Subject Rights

We will assist Client in fulfilling data subject rights requests, including:

• Access, rectification, and erasure requests

• Restriction and objection requests

• Data portability requests

7. Data Breach Notification

We will notify Client without undue delay upon becoming aware of a personal data breach and will provide reasonable assistance in investigating and mitigating the breach.

8. Data Returns and Deletion

Upon termination of services, we will, at Client's choice, return or delete all personal data, except where retention is required by law.

9. Audits and Compliance

We will make available information necessary to demonstrate compliance with this DPA and allow for reasonable audits by Client or Client's designated auditor.